அடிக்கடி கேட்கப்படும் கேள்விகள்
அடிக்கடி கேட்கப்படும் கேள்விகள்
விலை, காலக்கெடு, உரிமை, ஆதரவு பற்றிய நேர்மையான பதில்கள்.
Trust & ownership
Is VXCORE a registered company, and can I see examples of your past work?
Yes. VXCORE Pvt Ltd is a registered company in Sri Lanka. Our portfolio shows live projects, and where possible we can connect you with past clients who can speak about their experience.
What protections do I have if something doesn’t go as planned?
Every project starts with a signed agreement that sets out deliverables, payment terms and timelines, so both sides know exactly what to expect at each stage.
Will I fully own the website once it’s built?
Yes. Once the project is complete and paid for, the website is entirely yours, including the right to host it elsewhere or hand it to another developer in the future.
Pricing & payments
How much does a website cost?
It depends on the type of site, the number of pages and the features you need. Tell us about your project and we’ll send a clear written quote within one business day, no hidden costs.
Is the quoted price final, or will there be extra costs?
The base price covers everything listed in your package. Anything beyond that (extra pages, features or content) is optional and always agreed with you beforehand. No surprise charges.
What’s included in the base price?
Core pages, a contact form, mobile responsiveness, performance optimisation, business email setup and a set number of revision hours. Specifics vary slightly by package.
How is payment structured?
Payment is split into stages tied to project milestones, set out clearly in the agreement before we begin.
Are there ongoing costs after launch?
Yes, domain renewal, hosting and email storage are recurring, as with any website. We’ll explain exactly what applies to your site, and optional maintenance plans are available.
What happens if I need to pause or stop the project?
Work completed up to that point is covered by what’s been paid, as defined in the agreement. We always handle these situations fairly and transparently.
Domain & hosting
Do I need to buy a domain separately?
Yes. Domains (.com, .lk and others) are purchased separately and priced individually. We can register and manage it for you in your name.
Is hosting included in the website price?
Hosting is a separate service. We offer NVMe cloud hosting with SSL, twice-daily backups, business email and technical support.
Can you move my existing website and email to your hosting?
Yes. We migrate websites and mailboxes with minimal downtime and plan DNS changes outside your busy hours.
Timelines & process
How long does it take to build a website?
Standard sites take about 14 days, e-commerce and booking sites about 21 days, depending on scope and how quickly content and feedback come back to us.
How reliable are your delivery timelines?
We give a realistic timeframe upfront and work closely to it. If anything shifts, we tell you proactively.
How will I be kept updated?
You’re informed at every major stage, with a structured preview and revision phase built in.
What if I’m late sending content or feedback?
It can affect the timeline because some stages depend on your input, but we’ll flag it clearly and adjust together rather than penalise you.
Can I request changes during development?
Yes. You’ll preview the site on a private staging environment and can request revisions before it goes live.
Do I need to provide the content myself?
You can provide your own text and images, or we can prepare content and images for you as an add-on.
After launch
Do you provide support after the website is live?
Yes. You continue to have access to our team for questions, small fixes and guidance, and can choose a monthly maintenance plan for updates, backups and security checks.
Can you add new features later?
Absolutely. Your website should grow with your business. New pages, features and integrations can be added at any time.
Do you offer SEO after launch?
Yes. Our SEO, AEO and GEO service is a monthly engagement focused on technical health, content and visibility in both search engines and AI assistants.
பொருத்தம் இல்லை. “booking” அல்லது “SEO” முயற்சிக்கவும்.
உங்கள் மனதில் ஒரு திட்டம் உள்ளதா?
உங்களுக்கு என்ன தேவை என்று சொல்லுங்கள். தெளிவான வரம்பு, விலை, காலக்கெடு, பொதுவாக ஒரு வேலை நாளுக்குள்.

