Payment Gateways in Sri Lanka: How to Choose One for Your Online Store

Your payment gateway decides how smooth checkout feels and how quickly money reaches your account. Sri Lankan businesses can choose between bank-provided internet payment gateways and independent payment service providers. Rather than recommend one brand, here’s how to compare them.

What to compare

• Transaction fees: percentage per transaction and any fixed fees
• Setup and annual fees: some charge, some don’t
• Settlement time: how many days until money reaches your bank
• Currencies: LKR only, or USD and others for foreign customers
• Card types: Visa, Mastercard, Amex, local wallets
• Documents: business registration, bank account, website policies

Your website needs to be ready first

Most providers review your website before approving you. Make sure you have clear product pages with prices, a refund and returns policy, delivery information, terms and conditions, a privacy policy and contact details. We set these up as part of every e-commerce build.

Selling to foreign customers

If you sell gems, tea, apparel or tours to overseas buyers, check whether the gateway accepts foreign cards and supports USD pricing. Showing prices in the buyer’s currency also helps. This website, for example, converts LKR prices to USD, GBP and EUR.

Offer more than one option

Card payments, bank transfer with slip upload and cash on delivery cover most Sri Lankan customers. Each extra option removes a reason not to buy.

Frequently asked questions