E-commerce
Payment Gateways in Sri Lanka: How to Choose One for Your Online Store
What to compare when choosing a payment gateway in Sri Lanka, fees, settlement, currencies, documents and checkout experience.
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How to Start an E-commerce Website in Sri Lanka: Step by Step
Selling through Instagram and WhatsApp works until it doesn’t: messages pile up, stock gets mixed up and customers wait for prices. An online store fixes that. Here’s the order we recommend to Sri Lankan brands starting e-commerce.
1. Get your product data ready
Before any design work, prepare a spreadsheet of products: name, price, sizes or variants, stock quantity, a short description and 3 to 5 photos each. This single step decides how fast your store launches.
2. Decide how customers will pay
Most Sri Lankan stores offer a mix of card payments through a local payment gateway, bank transfer and cash on delivery. Card payments build trust and reduce fake orders; COD widens your reach outside Colombo. Plan which you’ll offer before building checkout.
3. Plan delivery
Set delivery zones and rates, for example Colombo, suburbs and outstation, and decide whether you’ll use a courier company or your own riders. Clear delivery fees at checkout reduce abandoned carts.
4. Choose the platform
WooCommerce on WordPress suits most small and medium stores: no monthly platform fee, full ownership and easy product management. Larger marketplaces or unusual workflows may need a custom build.
5. Launch, then market
A store doesn’t sell by itself. Connect it to your Instagram and Facebook shops, set up Google Analytics and the Meta Pixel, and run a small launch offer to your existing followers.
Frequently asked questions
How much does an online store cost in Sri Lanka?
It depends on the number of products, payment and delivery options, and integrations. Our e-commerce package includes payment gateway integration, product setup and training, send us your details for a written quote.
Do I need a business registration to accept card payments?
Payment gateways generally require business registration documents and a business bank account. Check the current requirements with your chosen provider.